Privacy Policy

Last Updated: June 25, 2026

Introduction

This Privacy Policy explains how vibrant-cypress collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring transparency about our data practices.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Submit inquiry forms or service requests
  • Communicate with us via email
  • Participate in programs we organize on behalf of our clients

This may include your name, email address, program preferences, and any other details you choose to share.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • IP address and general location information

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and service requests
  • Provide and organize educational programs
  • Communicate updates relevant to your interests
  • Improve our website functionality and user experience
  • Analyze service effectiveness and participant satisfaction
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party platforms and tools used to organize and deliver programs (such as video conferencing platforms, email services, and learning management systems)
  • Clients: When organizing programs on behalf of instructors or organizations, we share necessary participant information with those clients
  • Legal Requirements: When required by law, court order, or governmental authority

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encrypted data transmission
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to our website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your information
  • Portability: Request transfer of your data to another organization
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at info at vibrant-cypress.com

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

vibrant-cypress
142 Adelaide Street West, Suite 800
Toronto, ON M5H 3L5
Canada

Email: info at vibrant-cypress.com